Privacy Policy

Throughout this site, the terms "we," "us," and "our" refer to Belle Nua. Belle Nua offers this website, including all information, tools, and services, to you conditioned upon your acceptance of the following terms, conditions, and notices.

By visiting our website and/or making a purchase, you are using our service and agreeing to these terms and conditions, including any additional terms or policies accessible via links. Please read these terms and conditions carefully before using our website. If you do not agree to them in their entirety, you may not use our website or services. New features or tools added to the store are also subject to these terms and conditions. We reserve the right to update this policy at any time. It is your responsibility to regularly check this page for changes. Your continued use constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform for selling our products and services.

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Article 1 – What do we do with your data?

1.1 Collection of personal data
When you make a purchase, we collect the personal information you provide to us, such as your name, address, and email address.

When you visit our store, we automatically log your device's IP address to learn your browser and operating system type.

1.2 Email Marketing (if applicable)
With your consent, we may send emails about our store, new products, and updates.

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Article 2 – Consent

2.1 Giving consent
By providing personal information to complete a transaction, verify your credit card, place an order, ship, or return, you consent to our collection and use of your information solely for that purpose.

For additional purposes, such as marketing, we ask for your explicit consent or provide you with the opportunity to opt-out.

2.2 Withdrawal of consent
If you change your mind, you can withdraw your consent at any time by contacting us.

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Article 3 – Disclosure of Information

We may disclose your personal information if required to do so by law or if you violate our terms of service.

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Article 4 – Hosting and Payment Processing

4.1 Platform and Security
Our store is hosted by Shopify Inc. Your data is stored on their secure systems, which utilize firewalls and encryption in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Credit card details are stored only for the time necessary to complete the transaction and then deleted.

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Article 5 – Third Party Services

Third-party service providers (e.g., payment processors) collect and use your data only to the extent necessary to provide their services to us.

Each of these providers has its own privacy policy – we recommend that you review it.

Once you leave our store via a link to an external site, this privacy policy no longer applies.

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Article 6 – Data security

We take reasonable measures and use industry standards (including SSL and AES-256) to protect your personal information from unauthorized access, misuse, modification or destruction.

No method of transmission over the Internet or method of storage is 100% secure, but we comply with all PCI-DSS requirements and other generally accepted security standards.

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Article 7 – Cookie Policy

7.1 Use of cookies
Our website uses cookies to optimize your user experience. Cookies are small text files stored on your device.

We use different types of cookies:

• Essential cookies: enable basic functions such as secure login and payment processes.

• Performance cookies: collect anonymous data to improve the performance of the website.

• Functional cookies: remember your preferences (e.g. language or region).

• Advertising cookies: enable the display of relevant advertisements and the measurement of their effectiveness.

7.2. Cookie management
You can manage or delete cookies in your browser settings. Disabling cookies may limit the functionality of the site.

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Article 8 – Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Changes will be effective upon posting on the website.

In the event of significant changes, we will inform you via the website or by email.

In the event of a company acquisition or merger, your information may be transferred to the new owner.

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Contact details

Company name: Belle Nua
Address: Scheepsbouwersweg 1H, 1121 PC Landsmeer, The Netherlands
VAT: NL861104122B01
KVK: 77711084
Phone: +31 6 45002554
E-mail: support@bellenuashop.com

Opening hours:
Monday - Friday: 08:00 - 17:00
(GMT+1:00) Central European Time (Amsterdam)

We strive to respond to messages within 24 hours on business days.