Shipping Policy

Important information:

Deadline for placing orders:
Orders can be placed until 5:00 p.m. (GMT+1:00) Central European Time (Amsterdam).

Order processing:
Order processing takes 1 to 3 business days (Monday to Friday).

Order processing time:
Estimated order processing time is 4 to 6 business days (Monday to Friday).

Free shipping:
We offer free shipping on all orders within the Netherlands.

Delivery time:
Delivery time is 5 to 9 business days (Monday to Friday) from the time you place your order until it is delivered to you.

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Cancellation of orders
Changed your mind and want to cancel your order? No problem! Contact us at support@bellenuashop.com before your order ships (usually within 1-3 days of placing your order). If it's too late, you can still return the item – but please note that you are responsible for the return shipping costs.

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Incorrect or damaged products
If your order has arrived and something is wrong (e.g., the wrong size or color), please contact us within 30 days of receiving your order at support@bellenuashop.com . Include photos of the issue and your order number. We will do our best to resolve the issue as quickly as possible.

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Delayed orders
Your order should arrive within a maximum of 9 days (up to 3 days for processing and up to 6 days for shipping). If you experience a delay and you don't live in a remote area, please wait an additional 3 days and then contact us. We will investigate the situation and take appropriate action.

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Contact details

Company name: Belle Nua
Address: Scheepsbouwersweg 1H, 1121 PC Landsmeer, The Netherlands
VAT: NL861104122B01
KVK: 77711084
Phone: +31 6 45002554
E-mail: support@bellenuashop.com

Opening hours:
Monday - Friday: 08:00 - 17:00
(GMT+1:00) Central European Time (Amsterdam)

We strive to respond to messages within 24 hours on business days.