Frequently Asked Questions (FAQ)

What payment methods do we accept?
We accept the following payment methods:

• American Express

• BLIK

• Maestro

• Mastercard

• Visa

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Is delivery free?
Yes, we offer free shipping on all orders within Germany and the Netherlands.

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What currency are prices quoted in?
All products presented on our website are quoted in Polish zloty (PLN).

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How long does delivery take?

• Deadline for placing orders: 5:00 p.m. (GMT+1:00) Central European Time (Amsterdam)

• Processing time (preparation for shipping): 1–3 business days (Monday–Friday) – you will receive notification and tracking number after shipping.

• Delivery time: 4–6 business days (Monday–Friday)

• Total delivery time: 5–9 business days (Monday–Friday) from order placement to delivery.

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What is the return deadline?
You can return the goods within 30 days of receiving them.

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